Focus and Scope

The Journal of Health Service Administration and Hospital Management (LACERI) focuses on the development of knowledge and practice in the field of hospital administration and management. Its goal is to serve as an academic and practical platform for researchers, practitioners, healthcare managers, and policymakers to improve the effectiveness, efficiency, and quality of hospital services. The journal's scope includes:

1. Hospital Service Management
   Focuses on the process of planning, implementing, evaluating, and improving healthcare services in hospitals. This includes measuring service quality, strategies for improving patient experience, and managing patient flow to ensure fast, safe, and efficient service.
   Related Topics:
   - Service quality standards (e.g., SNARS, JCI)
   - Patient-centered care
   - Triage and referral systems
   - Evaluating the performance of service units (inpatient, emergency department, polyclinic,  etc.)

2. Hospital Administration
   Covers hospital administrative activities that support overall operations, such as the management of resources, finances, medical documents, and hospital bureaucratic processes.
   Related topics:
   - Hospital organizational structure
   - Personnel administration and attendance systems
   - Budget management and financial reporting
   - Medical record governance and patient data protection

3. Health Human Resource Management
   Focuses on hospital workforce management strategies, including both medical and non-medical personnel, from recruitment, training, placement, to retention and career development.
   Related topics:
   - Human resource needs planning based on BOR and workload
   - Training and continuing professional development (CPD)
   - Transformational leadership in hospitals
   - Healthcare worker well-being and motivation

4. Hospital Operations Management
   Managing the hospital's day-to-day processes and resources to improve efficiency, reduce waste, and ensure the availability of services and supporting logistics.
   Related topics:
   - Patient queuing system efficiency
   - Drug and medical device inventory management
   - Service scheduling and shift systems
   - Medical waste management and hospital sanitation

5. Hospital Strategic Management and Marketing
   Involves formulating the hospital's vision, mission, and long-term goals, as well as marketing strategies to increase the hospital's competitiveness and attractiveness to the public.
   Related topics:
   - Hospital SWOT analysis
   - New service business planning (e.g., flagship clinics)
   - Hospital digital marketing and social media
   - Public relations and crisis communications

6. Information Technology in Hospital Management
   The use of information systems and digital technology to support hospital management efficiency, including data-driven decision-making and the digital transformation of healthcare services.
   Related Topics:
   - Hospital Management Information System (SIMRS)
   - Telemedicine and Digital Service Applications
   - Big Data Analytics for Predicting Patient Services and Needs
   - Data Security and Patient Privacy in Digital Systems

7. Hospital Policies and Regulations
   Analysis of public policies, regulations, and legal systems governing hospital operations, including  hospital adaptation to changing government regulations.
   Related Topics:
   - Implementation of the National Health Insurance (JKN)/BPJS (Social Security Agency) policies in hospitals
   - Evaluation of hospital licensing and accreditation regulations
   - Effectiveness of INA-CBGs tariff regulations and their impact on finances
   - The Role of Local Government in Regional General Hospital Management

8. Ethics and Law in Hospital Management
   Exploring ethical issues and legal aspects that arise in the provision of hospital services, including management responsibility for ethical violations, negligence, or conflicts of interest.
   Related topics:
   - Hospital legal liability for medical negligence
   - Managerial ethics and professionalism in decision-making
   - Patient rights and obligations in care
   - Hospital-patient dispute resolution and mediation