Factors Influencing the Success of ISO 45001 Certification in Technology Companies in Indonesia

Abstract

Occupational Safety and Health (OHS) is a crucial component of modern organizational governance, not only as a legal obligation but also as an indicator of the organization's sustainable performance in addressing worker risks and corporate social responsibility. ISO 45001 (International Organization for Standardization and Accreditation of the Organization for the Advancement of Science and Technology) is an internationally recognized standard for the management of occupational safety and health in Indonesia. Purpose: This study is aimed at filling this gap by empirically evaluating the internal and external factors that influence the success of ISO certification in Indonesian technology companies, as well as its contribution to the formation of a safety culture and continuous improvement of OHS performance. Methods: A quantitative approach with an explanatory design was used to analyze the factors influencing the successful implementation of ISO compliance with technical standards in technology companies. Data were collected through a structured questionnaire based on ISO compliance clauses and empirical findings in the OHS management system literature. Results: Top management commitment emerged as the most dominant factor, followed by OHS culture and technology support, confirming that the effectiveness of ISO implementation depends not only on procedural compliance, but also on organizational transformation involving structural, cultural, and digital aspects. Implications: These findings reinforce the view that in the context of technology-based industries, an effective occupational safety management system must be designed holistically by integrating organizational and technological factors as the foundation for sustainable occupational safety performance.