[1]
Rosyid Ridlo Al-Hakim, Esa Rinjani Cantika Putri, Heru Saputra, Ilfa Stephane, and Mashud, “Utilization of CRM-Based Customer Data for Sales Decision-Making in MSME-Scale E-Commerce”, J.KOMPUTER, vol. 1, no. 1, pp. 57–68, Apr. 2026.