MERI AZMI; ROLIEV DELVIO SUROJO. The Role of CRM-Based Information Systems in Improving Customer Service Quality in Online Stores. Knowledge of Modern Processing, Utilization, and Technology for Engineering Research , [S. l.], v. 1, n. 2, p. 1–10, 2026. DOI: 10.69855/komputer.v1i2.704. Disponível em: https://gpijournal.com/index.php/ti/article/view/704. Acesso em: 24 oct. 2026.